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Frequently Asked Questions
WinCT(Windows
Communication Tools) Software
Question
Answer
-
My computer is not able to receive data. Top
Please check if the communication
setting of WinCT matches the balance in use.
(Baud rate, parity, bit length, stop bit, terminator)
Is the connection made to the correct COM port on the computer?
Please use Device Manager to confirm the port on the computer.
Are you using the correct cable? (Please click here
for more information:"What cable
should I use to connect my computer and balance?")
Are you using a balance made by A&D? We don’t guarantee for
operations of products
made by any manufacturer other than A&D.
-
My laptop is not equipped with a serial port. Top
You can connect
using enhanced serial port or USB/RS232C converter.
-
Sometimes I can’t receive data. Why?
Top
When another application is in
operation at the same time, it may inhibit communication.
Please quit unnecessary applications and turn off Screen Saver and
Power Save settings.
-
“Input Buffer Overflowed!” appears on the display during
receiving data with RsKey. Top
Interval setting on your computer is too short to catch up
with necessary processing.
Make the set time longer.
-
The balance keeps sending data continuously when started with
RsCom. Top
This happens when Stream mode is
set on the balance.
Please do not set Stream mode with RsCom.
Applications of
Use
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How can I receive data periodically? Top
RsCom has a Repeat function
enabling periodical reception of data by sending commands
periodically.
You can also set this function with RsKey by setting its interval in
order to take intermittent data
when the balance is set to Stream mode.
-
Is there any limitation of time interval setting to send
commands to a balance? Top
The minimum interval is 0.1 second. There is no maximum
limit.
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How fast is the maximum sampling speed for data acquisition? Top
It depends on which type of
balance you use. The display refresh rate of the balance
shows
its maximum sampling speed. (E.g. GX: maximum 10
times/sec.).
-
Is it possible to collect data from multiple balances?
Top
Yes. Start multiple RsComs to
collect data from multiple balances.
However, your computer needs to be equipped with serial ports in the
same number as
the balances you want to connect.
RsKey cannot be used for multiple connections.
-
Can I have the source program of WinCT, pleas?
Top
We are sorry, but the source
program is our proprietary material and is not to be disclosed.
WinCT is created with Visual Basic, and serial communication is made
possible by using
Visual Basic communication control.
Specifications
-
What kind of software is WinCT? Top
This software enables collection of
data by connecting RS232C interface on A&D’s balance to
a serial port (COM port) on a computer.
WinCT consists of two application programs, RsCom and RsKey.
-
What can RsCom do? Top
RsCom enables your computer to
receive data from balances by sending commands to balances.
(Periodical reception of data is possible using the Repeat
function.).
-
What can RsKey do? Top
RsKey enables transmission of data
received from balances into applications such as Excel.
The data can be directly processed in such applications.
- .Which
OS is operational with WinCT? Top
Windows95 and later versions have
been checked for operational compatibility. (Except Windows CE).
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What cable should I use to connect my computer and balance? Top
Use a commercial connecting cable
for modem (also called straight cable or normal cable).
Please check the shape of terminals on the balance and
computer in use.
You can also purchase them from A&D.
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